Shipping Policy

At Rich Hides, we understand the importance of timely and reliable shipping when it comes to online shopping. We strive to provide our customers with a seamless and efficient shipping experience. Please take a moment to familiarize yourself with our shipping policy.

Shipping Methods

We offer various shipping methods to cater to your needs. Our standard shipping option ensures delivery within 5-7 business days. For those who require their items sooner, we also offer expedited shipping, which guarantees delivery within 2-3 business days. Please note that the availability of expedited shipping may vary depending on your location.

Shipping Rates

Our shipping rates are calculated based on the weight and dimensions of the items in your order, as well as the destination. To provide you with the most accurate shipping cost, please add the desired items to your cart and proceed to the checkout page. There, you will be able to view the shipping options available to you and their corresponding rates.

Order Processing Time

Once your order is placed, our team works diligently to process and prepare it for shipment. Most orders are processed within 1-2 business days. However, during peak seasons, promotional periods, custom orders, or made to order designs, processing times may be slightly longer. Rest assured, we make every effort to ensure your order is shipped out as quickly as possible.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing a tracking number. This tracking number allows you to monitor the progress of your package as it makes its way to your doorstep. Simply click on the provided link or enter the tracking number on our website to access real-time updates on the whereabouts of your order.

International Shipping

We are proud to offer international shipping to customers around the world. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the customer and are not included in the item or shipping costs. We recommend contacting your local customs office for more information on any potential fees that may apply to your order.

Lost or Delayed Packages

In the rare event that your package is lost or significantly delayed during transit, please reach out to our customer support team at richhides@outlook.com. We will work closely with the shipping carrier to resolve the issue and ensure you receive your order in a timely manner.

Change of Shipping Address

If you need to change the shipping address for your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, we are unable to modify the shipping address.

Shipping Restrictions

While we strive to provide shipping services to as many locations as possible, there may be certain restrictions due to legal or logistical reasons. If we are unable to ship to your desired location, we will notify you promptly and provide any available alternatives.

Thank you for choosing Rich Hides for your leather accessory needs. If you have any further questions or concerns regarding our shipping policy, please do not hesitate to contact us. We are here to assist you.